SWISS International Air Lines will discontinue its inflight Duty Free sales at the end of September 2026. This decision reflects changing passenger purchasing behavior, as fewer travelers buy products during flights.
SWISS first removed inflight Duty Free at the start of the COVID-19 pandemic. A recent analysis showed a significant drop in onboard purchases. A SWISS spokesperson noted, “The spontaneous purchase from the onboard duty-free trolley has become the exception – no longer the rule.” The airline reintroduced the service after two and a half years but has now decided to end it.
Meanwhile, other airlines are taking different approaches to duty-free sales. British Airways is expanding its Duty Free offerings across its long-haul network. In contrast, KLM Royal Dutch Airlines, SAS, and Finnair have ended their inflight Duty Free services since 2020.
Copa Airlines recently ordered 40 Boeing 737 MAX airplanes with options for an additional 20. The airline plans to expand its fleet by more than 100 jets in total. Copa’s CEO Pedro Heilbron stated, “For Copa Airlines, the signing of this agreement represents an important step in further strengthening the operation and connectivity we provide from Panama.” This comes as part of broader trends in the airline industry focusing on fleet expansion and modernization.
Copa’s new aircraft will be powered by LEAP-1B engines, enhancing fuel efficiency and performance. Stephanie Pope, president and CEO of Boeing Commercial Airplanes, emphasized the long-standing partnership with Copa, noting that this major order builds on over 40 years of collaboration.
The evolving landscape of inflight shopping reflects broader trends within the airline industry. As airlines adapt to changing consumer preferences, they are reassessing their service offerings.